What instance requires immediate action by the licensee to address non-payment?

The situation that necessitates immediate action by the licensee is when non-payment occurs within 10 days of the due date. This prompt response is crucial because it indicates that the account may soon escalate into a more severe delinquency status if not addressed quickly. Taking action within this timeframe allows the licensee to engage with the client, possibly work out payment plans, or address issues that led to non-payment before the situation worsens.

By acting swiftly, the licensee minimizes the potential loss and maintains a proactive relationship with the client, demonstrating commitment to resolution. This approach aligns with best practices in financial management, where early intervention can often lead to better outcomes in revenue collection and client retention.

In contrast, waiting longer, such as 15 days, 20 days, or after a month, risks cultivating an environment where the non-payment becomes more entrenched, potentially complicating collection processes and increasing the time and resources that must be devoted to recovering the funds.